Privacy Policy

Last Updated: April 1, 2025

Summary

This Privacy Policy explains how we collect, use, and protect your information when you use EverSale.io. We prioritize data security while helping sales leaders save time through our conversation intelligence platform. We only collect information necessary to provide our services and implement robust security measures to protect your data.

At RIRD, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our EverSale.io platform and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

This Privacy Policy applies to all information collected through our Service, as well as any related services, sales, marketing, or events.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for the Service, express interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include:

Name, email address, and contact information
Billing information and payment details
Account credentials
Employer information and job title
Preferences and feedback

User Content

Our Service allows you to upload, store, and process conversation data, which may include:

Audio recordings of conversations
Transcripts and text of conversations
Notes and annotations
Contact information of conversation participants
Other data related to your conversations

Automatically Collected Information

When you use our Service, we may automatically collect certain information about your device and usage, including:

Device information (such as your IP address, browser type, operating system)
Usage data (such as pages visited, features used, time spent on the Service)
Location information
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various business purposes, including:

To Provide and Maintain the Service

We use your information to deliver the Service, process transactions, manage your account, and provide customer support.

To Improve and Develop the Service

We analyze how you use the Service to enhance existing features and develop new capabilities.

To Communicate with You

We use your contact information to send you important updates and respond to your inquiries.

To Ensure Security

We use information to protect your account and maintain the security of our Service.

3. Data Security

We implement appropriate security measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Employee security training
Monitoring for suspicious activities

4. Contact Information

RIRD

Attn: Privacy Officer

30 N Gould St Ste R

Sheridan, WY 82801

United States

Email: contact@eversale.io

Enterprise Data Processing

For enterprise customers, we offer additional data processing terms and custom agreements to address specific regulatory and compliance requirements. These may include:

Data Processing Agreements (DPAs) compliant with GDPR and other regulations
Business Associate Agreements (BAAs) for healthcare organizations
Custom data retention and deletion policies
Enhanced security measures and reporting
Dedicated data storage locations

Enterprise customers should contact their account representative for more information about enterprise-specific privacy terms.